Frequently Asked Questions

The Quick Answer

• Follow the instructions below to set up IMAP access on your Symbian S60 device.
• Google Apps users, please follow the default instructions unless otherwise noted, replacing 'your_domain.com' with your actual domain name.

To configure IMAP for your Symbian S60 device, just follow these steps:

1. Enable IMAP in your Gmail settings.
2. Select 'Messaging' > 'Options' > 'Settings' > 'E-mail' > 'Mailboxes.'
3. If you have never set up email on your phone before, select 'Yes' to define a new mailbox. If you already have other mailboxes, select 'Options' and then 'New mailbox.'
4. Select 'Start' to begin the setup wizard.
5. Select 'IMAP4' and then 'Next.'
6. Enter your full email address (including '@gmail.com') as the email address and select 'Next.' Google Apps users, enter your full address in the format 'username@your_domain.com.'
7. Enter 'imap.gmail.com' as the incoming mail server and select 'Next.'
8. Enter 'smtp.gmail.com' as the outgoing mail server and select 'Next.'
9. Select the appropriate access point and then 'Next.'
10. Enter a descriptive name for the email account mailbox name.
11. Once your mailbox is set up, select it from the email mailbox settings screen.
12. Select 'Connection settings' > 'Incoming e-mail.'
13. Enter your address (including '@gmail.com' or '@your_domain.com') and password.
14. Select 'SSL/TLS' for your security (ports) and define your port as '993.'
15. Select 'Back.'
16. Select 'Outgoing e-mail.'
17. Enter your email address (including '@gmail.com' or '@your_domain.com') and password.
18. Select 'StartTLS' for your security (ports) and define your port as '587.'
19. Select 'Back' and change any other settings according to your preferences.
20. Check our recommended client settings, and adjust your client's settings as needed.