Frequently Asked Questions

Symptoms:
While using Gmail, the response time for opening messages, switching labels, or performing actions is slow. No error appears.

Cause:
A conflict with software on your computer, browser cache that needs to be cleared, or a temporary problem on the Gmail server.

Solution:
Follow the instructions below in the order provided. If they don't resolve your issue, you'll have a chance to report the problem to Gmail.

Click here to trouble shoot the issue.